“We have been working with Fuel Recruitment, and in particular Mark Esom, since their launch and they immediately took time to understand the nature of our Recruitment process - a process that can often cause friction between the Outsourced Partner and 3rd party suppliers. This has never been the case with Fuel as they appreciate the work being performed by the Recruitment team on-site, and have always worked professionally and efficiently through this process (not bypassing it).
This has allowed us to enter into a partnership with Fuel where we know we can turn to them - usually in cases of niche or urgent recruitment - for contract and permanent recruitment solutions.
Many of our roles that reach 3rd parties are particularly difficult to fill, and having a company like Fuel who can demonstrate expertise in either niche technology, difficult location or simply rare skill requirements is absolutely critical to us.
I have witnessed the high quality of the CVs put forward by Fuel - each requirement given to them receives good market information from Fuel, an excellent ratio of candidate match to vacancy, and it is obvious that each candidate has been pre-filtered and briefed on the full details of our requirements.
Recruitment can be over complicated and often poorly performed as companies try to cut corners or work to agenda's different to those of their customer. I can say with total confidence that this is not the case with Fuel - their professional and high quality approach to identifying the right solution for us is vital to the successful recruitment of candidates for Marconi.
I expect the tri-partite partnership between Marconi, our Outsourced Partner and Fuel Recruitment to continue to build for the future.”
Resourcing & Talent Management
Human Resources
"Just wanted to write a quick note to say thankyou for your help with my job search. I am really pleased with the new role and am really grateful to you for making the whole process go so smoothly."
Kind Regards, Stephanie
“I would like to thank you for the professional way that you and your colleagues handled the assignment and, although your main function is to satisfy the needs of your client, I appreciated that I was treated with respect and courtesy at all times. I hope that your client also recognizes your professionalism and gives you other assignments.
Very many thanks and, I wish you lots of success in your business venture.”
Ian
"I would like to thank you and your team at Fuel for being one of the best Recruitment Agencies I have ever had the pleasure dealing with. Your professionalism is certainly a new benchmark to which I will measure subsequent agencies against, and I sincerely hope we have the opportunity to work together again at some point in the future."
Best regards, Harvey
"Please could you pass on my many thanks to Donna for sorting my problems out on Friday. Although the day started off a bit dull I was very pleased that my tax had been resolved and am very grateful for the info she gave me. I know a few agencies that wouldn't bother."
Cheers, Will
"My recent dealings with Fuel Recruitment and namely Mark Hewes and Murray West, has been without fault.
Mark and Murray have answered/returned calls, calmed nerves, given advice and generally made the usually painful experience of dealing with a recruitment agency a pleasure.
In my opinion and experience Fuel Recruitment is a shining example of how good customer service and attention to detail can give both candidates and employers confidence in the recruitment process. The candidate pack I received was very helpful in my preparations, and asking me to fill out a personal profile would have been of great use to the client.
So thank you Fuel for making most other recruitment agencies I have used seem distinctly average."
Regards, Andy
"First of all Mark, I just want to thank you for all your hard work and dedication over the last few months, and keeping me updated with all the latest contracts you have available for me. Big Thanks to you Mark.
I strongly believe that Fuel Recruitment is the only recruitment agency, at the moment that can deliver excellent service to all Contractors looking for work."
Regards, Gary
May I say I have been a contractor for a while now and Fuel Recruitment has been the most professional agency by far. You treat your contractors as individuals rather than a number. You have been in contact with me quite regularly over the booking.
Thanks for all your help, Paul
"Since our first contact I've spoken with quite a few different people at Fuel Recruitment and have been very pleased with how friendly and supportive everyone has been; most recently, Donna Edwards and Mark Hewes have been very helpful. This seemed a good opportunity to wish the Fuel Recruitment team a Happy and Prosperous New Year and offer my thanks to those staff I've been in touch with."
Mark
IS Support Officer
“I have been very impressed with the professional way in which you have handled this and kept communication at a sensible level, both for this application and for earlier enquiries.”
Denis
"Since we met last, the relationship between MIRA and Fuel Recruitment seems to be going from strength to strength. Your consultants are always very helpful and quick to respond to our needs. I hope that business is going well for you."
Kind regards, Lisa
Personnel Manager
“Mark, once again thank you for your support today. The service provided by your company is indeed leadership.”
Regards, Mike
Procurement Director
“Both Nick and myself agree that Fuel, and in particular Mark Hewes have been excellent throughout the duration of the contract. If a deal cannot be brokered for the contract to be continued directly, I can only hope that other agencies that I deal with over the next couple of weeks are as helpful and professional as yourselves.”
IM&T Contractor
“Phoenix IT Services is a leading provider of Managed IT Services Solutions and has a large number of Blue Chip Customers via our Partners. We often experience fluctuations in our workforce due to the project nature of our business and rely on staffing companies to help us meet demands.
We first used Fuel Recruitment in mid 2003. We were impressed by their ability to react to our requirements whether the need was for a single day or a long term project involving multiple candidates. We have dealings with a number of recruitment organizations but the difference with Fuel Recruitment Ltd. is that they really do add value to our organization and their Customer Service emphasis is unparalleled.”
Ian
Professional Services Manager
"May I say I have been a contractor for a while now and Fuel Recruitment have been the most professional agency by far. you treat your contracters as individuals rather than a number and have been in contact with me quite regularly over the booking."
Thanks for all your help
Paul
"Donna you're a star!! Thanks again for sorting everything out for us, it's really, really appreciated :-)"
Kindest, most thankful (we really don't don't deserve you)
regards, Andy
"Thank you for your phone call earlier today. Though it is disappointing that this application has not been successful, I have been very impressed with the professional way in which you have handled this and kept communication at a sensible level, both for this application and for earlier enquiries, particularly regarding a shift-position with the same company earlier this year.
If you do get any feed back about who got the post, etc., I should be interested. Thank you for considering me for similar posts elsewhere. At least it has been up-to-date interview experience, and a chance to assess the competition.
Thanks again,
Denis
"Many thanks for your help. I’ve been very impressed with your company and help you have given. It’s been good to chat these things over with you."
Kind regards, Cathy
Thank you for your speedy handling of my application. It is a pleasure to work with an Agency (and person) that works so efficiently."
Regards, Ian
"Murray - once again you show how flexible your chaps are, which is why we're so keen to use you. Thank you VERY much."
Kind regards, Gareth
"I am writing this short email to tell you about the excellent customer service I have received from one of your staff - Donna Edwards
I have recently completed a 7 day contract with Fuel recently, having had to speak to Donna on a couple of occasions regarding general payroll queries she has been very helpful and courteous every time.
Nothing is too much of a problem for her and she has managed to make me feel like I was the only contractor that she was dealing with rather than just another number on the board.
My experience of fuel recruitment has been very positive to date due to people like Donna and in my opinion she is a real strength to your team."
Kind regards, Tariq
"I would like to thank you for all your help over the last few weeks, the service from yourself and Fuel has been excellent."
Thanks again, Gemma
"I just wanted to say thank you and your team for the continual hard work in helping us find the right people for our Customer's and organisation."
Kind Regards, Alan
Service Desk manager
Murray, Can I just say that every candidate that you put forward were of a very high standard. Thanks for your help in this matter and I really appreciate your quality of service."
regards, Linda
“Many of the recruitment consultants that I have been dealing with have been evasive and portray an air of arrogance. Working with Fuel Recruitment Ltd has been a welcome exception. You made the effort to present as much background information available on the role; kept me updated, responded to calls or returned calls promptly and provided (constructive) feedback in a timely manner. Keep up the good work!”
Regards
John
"Thank you for keeping me up to date with developments – I don’t think I’ve ever had an agent do this before. It is a breath of fresh air!"
Kind Regards, Keith
"I have dealt with many recruitment bodies, none of whom appreciate that they are actually dealing with human beings and not just clueless automatons to be exploited. I am pleased to report Fuel is not one of them. Everyone I spoke with at Fuel during the course of the assignment was helpful, enjoyable to speak with and at least had an appropriate, easy going sense of humour which made otherwise stressful mishaps much easier to deal with."
Kind Regards
Peter
"Hi, just a quick note to let you know how impressed I have been in my dealings with your company. I have never worked via an agency before and with the assistance of Mark Hewes and Donna everything went smoothly. The level of service was excellent from start to finish from C.V. to interview, payment etc and the after service was much appreciated, nothing was too much trouble.
CONGRATULATIONS I think your staff do a brilliant job and wouldn't hesitate to recommend you to anyone I can."
Many thanks, Neil
"Thanks again for all your support and professionalism. I am extremely satisfied about the way you have helped my in obtaining this job and I am very grateful to you for this important career opportunity. It means a lot for me and my family and I am so pleased that I will be able to practice again as a project engineer - the qualification that I have been trained for during so many years of university training and also during my job experience in Romania.
May I take this opportunity to thank you again and to all the team from Fuel Recruitment for your great professionalism."
Kind Regards, Dorin
"Thank you very much for your support and Fuel's excellent services during the last 18 months."
Regards, David
"Just thought I would thank you both for your great help in securing me this great new job. Really am enjoying the job and am very grateful for your help to make the right choice in career move. I hope this will be my last company change once again thank you both for all your help may the sun always shine in your faces."
Many Thanks, John
"May I express my thanks for Richard excellent service for getting me the interview in Telford. He was professional throughout the process and kept me informed."
Thanks once again,
David
"Just wanted to drop you a quick line to say thanks. I've had a few dealings with agents over the last couple of months and its been pretty disappointing until now. You seem to be the only agent that's gone to some effort to understand my situation and my experience - and to get me into an interview position where I can stand or fall on my own merits. And it seems we've all come out winners as a result, which is great. I really appreciate the time and effort you've put in."
Cheers, Pete
"Many thanks for the information. It is certainly refreshing how well you and your company have kept me informed over the last three weeks or so, it’s a real credit in this day and age, that companies/people such as yourselves can be proactive in communication. I would certainly have no doubt recommending you to other colleagues and companies in the future."
Many thanks again,
Andy
"I have dealt with two great people in your agency that have done what they say they are going to do, and most importantly kept me informed and up to date.
I have dealt with 9 other agencies and they do not have a scratch on the people that I have dealt with in Fuel Recruitment.
I have now found a position of employment and start next week. If I needed to look for other employment in the future then Fuel recruitment would be my first contact, I have also recommended you to a previous colleage of which she will get in touch shortly.
Thanks Again, Great service, keep it up!"
Kind Regards, Tracey
"Thank you so much for your help I feel I would never have had it sorted left to my own devices. - your a star!"
Kindest regards
Bob
"Thanks for all of your help to date Richard, and well done – a very professional approach and performance."
Kind Regards, Rick.
"Thank you so much for the email and more importantly for the work you did on my behalf and the faith you showed in my experience by putting me forward for this role.
Sorry if I damaged your hearing yesterday, as you could probably tell I was a touch excited!
The way in which you have handled my application has been superb and the way you have communicated with me throughout is a credit to you and Fuel Recruitment. I appreciate everything you have done and can’t wait until I start on Monday."
Thank you, sincerely
Paul