|Job Title:||Regional Account Manager|
What the role involves:
•Achieve annual sales and profit targets as set by the company by promoting the full range of My clients Products and Services to customers in a structured and professional manner.
•Implement and work within a high quality territory management and customer grading process ensuring optimum sales productivity
•Develop and build long term business partnerships with My clients existing customers via the creation of individual customer business development plans based on SMART objectives
•Create individual customer “family trees” consisting of all the appropriate contacts that can and do influence My clients’ business
•Pro-actively seeking and developing new potential business in both MRO and OEM streams via the My clients twin business model through the recruitment of new prospects
•Deliver technical benefit solutions to solve customers’ problems using My clients Know How and where possible generate signed off cost savings/case studies
•Proactively engage with all My clients Core Competence Centres to utilise their technical expertise within the local customer base in both MRO and OEM streams – increasing My clients Know How
•Work with My clients branch personnel to ensure high level of customer satisfaction at all times including the speedy resolution of customer complaints as and when necessary
•Attend team meetings and share best practice with colleagues as required
•Produce reports based around customer activity
•You are responsible for your health and safety and have a duty of care for others around you within your working environment.
•Minimum of 1 years work experience in a sales based role.
•Proficient user of windows based programmes’. Experience of fully integrated system based sales order processing and stock management systems.
•Good knowledge of some or all categories of Maintenance, Repair and Operational product and service range
•Ability to effectively manage sales, margin and customer price savings to achieve my clients profitability targets
•Effectively manage time and territory in order to maximise opportunities and minimise costs
•Good knowledge of OEM markets and applications
•Ability to prepare and deliver management information within required deadlines
•Ability to provide regular forecasts of sales and profitability
•Sales and customer relationship development skills
•Negotiation skills at multiple levels within customer and supplier organisations
•Communication and inter-personal skills
•Ability to communicate effectively both internally and externally
•Understand how my client adds value to its customer and articulate this to assigned customers
•Ability to identify, deliver and document engineering and commercial benefit savings for customers
•Where change is recommended to customers, ability to assist with the change management process
•Ability to leverage successful projects that result in new business opportunities or increased customer retention
•Ability to effectively manage and implement projects
•Ability to resolve conflict with mutually beneficial outcomes for my clients and its customers
•Grade A* – C GCSE (or equivalent) English Language and Mathematics.
•Higher Education in Business Commercial Management or Engineering is preferred.
This is a fantastic career opportunity to develop in a stimulating and dynamic environment.
Fuel Recruitment acts as both an Employment Business and an Employment Agency.