Our Company Values form the foundation for every aspect of our business, and we work hard to translate them into practical actions every day. As a privately owned company we have a significant advantage in translating our values into realities as we strive to achieve our Vision: ‘To be recognised as the leading organisation in the provision of recruitment solutions by setting the industry standard.’

We demonstrate INTEGRITY AND RESPECT– we are at all times honest, respectful and ethical when dealing with clients and candidates.

We display HUMILITY – we know to serve our customers we must listen to them with an open mind and be committed to continuous improvement.

We accept ACCOUNTABILITY – we deliver what we promise and focus on finding positive solutions rather than making excuses or placing blame.

We engage in our work with PASSION – we serve our customers beyond their expectations with energy and enthusiasm.

Our whole industry is based around people – Fuel is a customer-focused company and you can rely on us to respond to your individual requirements whether you are a client or a candidate.

Values are meaningless if they are not implemented – our testimonials are proof that our actions speak louder than words and that our clients and candidates are happy to recommend our services to others.

Fuel’s recruitment service is highly effective and operationally beneficial for SME’s through to global companies. We have every confidence in our ability to find the right candidate for a vacancy and we will even commit to a free replacement or structured rebate system if the initial placement does not work out for our clients.

As specialists we have a thorough knowledge of the market sectors within which we operate. This allows us to understand each client’s needs and develop a clear insight into the skill sets required to resource it. Our specialist status and prestigious client list means we can create a high-calibre pool of talent. The result is a ‘win-win’ situation for our clients and candidates: clients are given access to high quality prospects, and candidates are offered appropriate opportunities for their abilities and aspirations.

We aim to provide clients with an efficient and speedy recruitment service that is tailored to their specific requirements, and to maintain the same high level of service should the clients’ needs change. As a privately owned company we are flexible enough to achieve that aim, as our decision-making and approval processes are streamlined and uncluttered.

Our Account Managers are able to devote time to developing relationships with clients and deepening their understanding of their recruitment needs whilst the recruitment team can concentrate on producing a high quality resource of excellent candidates.

Our methods are critical to achieving consistently high performance and have been refined by years of recruitment experience. For example:

• Our Recruitment Process ensures clear definitions of vacancy requirements and rigorous vetting of candidates, resulting in the right person for the right job.
• Our Online Timesheet System enables Contractors to record time accurately and Managers to authorise it securely. Our weekly payroll and invoicing process has been streamlined, and management information is produced with greater speed and ease.

Fuel offers a consultancy service to clients with advice on best practice and assistance in understanding how existing and proposed legislation may affect their business. Our clients find this service invaluable, as employment and recruitment are highly legislated activities with stringent government standards and continual changes to the laws. Our REC membership ensures we are kept fully abreast of legislative changes from a professional viewpoint. This combined with our internal training procedures ensures employees are well equipped to assist clients in this potentially troublesome area.

Fuel has enhanced southern coverage of our highly successful Midlands office by opening a new office in Guildford, Surrey. As well as serving national demand, we also have international capability and have filled board level vacancies requiring specific skill sets for clients in Europe and Africa.