UX Designer
Job ID: 14797 Posted: December 20
North West
Telecoms
Contract
£405
Outside IR35
Job Details
UX Designer – 3-month contract – £405 per day (Outside IR35) – Leeds/Stoke/Reading (Must be willing to travel to other offices on weekly basis)
Voice/Chat/Email/Messaging/Contact Centre/Transformation
Key skills/experience
- Contact centre transformation/optimisation and experience working with IVR systems to design system workflows .
- Experience delivering omni-channel journeys across several different sales channels
- Ability to turn insights into strategic recommendations
- Experience planning, conducting, analysing and presenting back quantitative and qualitative research studies.
- Delivery of optimal user journeys
- Deep understanding of customer requirements
Our client is globally recognised technology solutions specialist, currently engaged with a tier one mobile network operator on a key transformation project, recruiting for a UX Designer to join their team on an initial 3-month contract on a Contact Centre transformation project.
Rich Giles
Associate Director
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