Job Search

If the vacancy below is not quite what you are looking for then please feel free to search again.  Alternatively you can send us your CV or get in touch with the team by emailing info@fuelrecruitment.co.uk.

Job Title

Core Technical Support Specialist

Location:

Rugby

Contract Type:

Permanent

Sector:

IT

Salary:

£45,000

FOR MORE INFORMATION, CONTACT…


Consultant – IT

Rich Giles

 

Our client is a globally recognised Technology firm, currently recruiting for the unique opportunity to work as a Core Technical Support Specialist on the implementation of a groundbreaking mobile network.

Key Responsibilities and Accountabilities:

– Provide 2nd and 3rd line support interfacing with suppliers as required to resolve complex
issues and agreeing solutions with Technical Design Authorities
– Delivery of the Core Technical Support remit ensuring the availability of the function
across a 24/7, 365 day pattern including on call requirements
– Liaise with Customers on all complex issues that can not be resolved satisfactorily by 1st
and 2nd line teams, taking ownership through to resolution whilst maintaining
communication flow throughout
– Develop and discharge the Applications, Infrastructure and Spares Management related
processes as well as participation within other processes such as Problem, Change,
Incident, Release, Availability Management.

Technical Expertise:

– Ericsson MS Access environment experience.
– Experience with Tetra, DiMetra, 2G, 3G, 4G, Ericsson Switching Capabilities.

***Must hold active SC Clearance or be willing to undergo vetting process***

Still hunting?

We are constantly adding new roles to our job vacancies database with opportunities across IT, Telecoms and Engineering.  Send us your CV and one of our friendly team will be in touch about next steps and finding the right place for you.