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NOC Team Leader

Job Title: NOC Team Leader
Location: Worcester
Contract Type: Permanent
Salary: £40,000

Our client is seeking a Network Operations Team Leader to join their expanding business. Our client is a family owned telecommunications business bringing broadband to rural areas through a wide range of technologies.
Having secured several £multi million projects, and with the view of acquiring more, we are looking for a Network Operations Team Leader to join our growing and enthusiastic team in Worcester. The successful candidate will help monitor and improve our rapidly expanding UK network which provides high-speed internet via microwave and fibre technologies. The role is suited to someone who has a good level of technical knowledge and the ability to balance and prioritise workload. Full training of systems will be given, but the ability and willingness to learn is a necessity.
The main tasks will include:
? Monitoring the UK network and resolving outages when needed.
? Managing the 3rd line helpdesk tickets, ensuring they complete to SLAs.
? Co-ordinating tasks between projects and operations within the NOC.
? Assist with planning and deployment of network hardware and technologies.
? Keeping documentation and operating procedures up to date.

The successful candidate will have:
? CCNP or equivalent (JNCIP, MTCRE)
? Experience configuring and troubleshooting OSPF and BGP.
? Knowledge of network testing tools and procedures.
? Experience with network monitoring tools such as SNMP, Netflow and Solarwinds.
? Ability to independently assess and solve network problems.
? Experience with virtualisation, storage and data centre technologies.
? Ability to work well within a team and as an individual.
? Knowledge of authentication systems and network security.
? Able to work well under pressure.
? Internet architecture (DNS, Peering, IPv4, IPv6)
? Network design
? Wireless and fibre technologies
? Mikrotik routers and switches

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